Awards Criteria

Select Awards Sector to see the Evaluation Criteria

Audit & Accounting

Audit Firm of the Year

  • Prominent audit firm with a strong presence in the Middle East.
  • Demonstrated excellence in audit services, transparency, and ethical practices.
  • Positive influence on financial reporting and corporate governance.
  • Commitment to the highest standards of audit quality and compliance.

Accounting Firm of the Year

  • Financial Expertise and Service Range: Evaluating the accounting firm's depth of financial expertise, including audit, tax, consulting, and advisory services, to meet a broad spectrum of client needs.
  • Client Satisfaction and Testimonials: Assessing client feedback, testimonials, and satisfaction levels to determine the firm's commitment to delivering exceptional service and client value.
  • Innovation and Technology Integration: Recognizing the firm's use of innovative technologies and digital tools for improved financial management, reporting, and efficiency.
  • Regulatory Compliance and Ethical Practices: Reviewing the firm's adherence to regulatory compliance standards, ethical practices, and commitment to client data security.
  • Industry Influence and Thought Leadership: Assessing the firm's contributions to the accounting and financial industry, such as research, publications, and participation in professional organizations, to demonstrate thought leadership and influence.

Innovations in Audit and Accounting

  • Innovations in audit, accounting, or financial analysis practices.
  • Demonstrated contributions to improving the efficiency, accuracy, or transparency of financial reporting.
  • Positive influence on financial governance and business performance in the Middle East.
  • Commitment to staying at the forefront of accounting practices and technological advancements.

Automotive

Automotive Innovator of the Year

  • Innovation in the Automotive Industry: The individual or organization should be recognized for driving innovation in the automotive industry. This could include advancements in electric vehicles, autonomous driving, or advanced safety features.
  • Positive Impact on the Industry: Demonstrated impact on transforming the automotive industry and improving the quality of vehicles.
  • Potential for Continued Innovation: The innovator should show potential for continued advancements in the industry.

Luxury Car of the Year

  • Excellence in Luxury Vehicles: The luxury car should be celebrated for its exceptional design, performance, and innovation.
  • Positive Impact on the Luxury Vehicle Market: The car should have a demonstrable influence on the luxury vehicle market and trends in the region.
  • Commitment to Ethical Luxury Practices: The manufacturer should adhere to ethical and sustainable luxury practices.

Automotive Retailer of the Year

  • Outstanding Customer Service: The automotive retailer, such as a dealership, should provide outstanding customer service, offer a wide range of automotive choices, and create a positive car-buying experience.
  • Positive Customer Experiences: High levels of customer satisfaction, testimonials, and positive customer experiences should be considered.
  • Commitment to Ethical and Transparent Business Practices: The retailer should demonstrate a commitment to ethical and transparent business practices.

Green Vehicle of the Year

  • Contribution to Environmental Sustainability: The vehicle, such as a hybrid or electric car, should contribute to environmental sustainability by reducing carbon emissions and promoting greener transportation.
  • Innovative Green Technologies: The car should showcase innovative green technologies and design that positively impact the environment.
  • Potential for Continued Green Innovation: The vehicle should have potential for continued advancements in green vehicle technologies.

Automotive Safety Initiative Award

  • Contributions to Road Safety: The organization or initiative should be recognized for making significant contributions to improving road safety, reducing accidents, and enhancing the overall safety of vehicles.
  • Impact on Road Safety: Demonstrated influence on reducing accidents and promoting road safety in the Middle East region.
  • Commitment to Ongoing Safety Initiatives: The organization or initiative should demonstrate a commitment to ongoing road safety efforts.

Best Car Rental Brand of the Year

  • Customer Satisfaction: Measure of overall customer satisfaction based on feedback, reviews, and surveys. Factors to consider include ease of booking, vehicle selection, cleanliness, customer service, and resolution of issues or complaints.
  • Fleet Quality and Variety: Evaluation of the quality, condition, and variety of vehicles available for rental. This includes factors such as the age of vehicles, maintenance standards, range of makes and models, and availability of specialty vehicles (e.g., luxury cars, hybrid/electric vehicles).
  • Convenience and Accessibility: Assessment of the company's accessibility and convenience for customers. This includes factors such as the number and location of rental locations, availability of delivery and pick-up services, flexibility in rental durations, and ease of online booking and reservation management.
  • Value for Money: Evaluation of the overall value proposition offered by the car rental company in relation to its pricing. Factors to consider include rental rates, additional fees (e.g., insurance, fuel charges), transparency in pricing, discounts or promotions, and overall affordability compared to competitors.

Banking & Finance

Banking Executive of the Year

  • Demonstrated exemplary leadership within the banking sector.
  • Sustained a track record of innovative strategies and achievements.
  • Contributed to the growth and success of the bank or financial institution.
  • Displayed a commitment to ethical banking practices.
  • Demonstrated leadership in addressing industry challenges and promoting financial stability.

Financial Innovation of the Year

  • Introduction of groundbreaking financial products or services that have transformed the industry.
  • Demonstrated impact on improving financial access, efficiency, or inclusion.
  • Innovations that address financial challenges in the Middle East region.
  • Potential for long-term sustainability and scalability.

Customer Service in Banking

  • Consistently high levels of customer satisfaction and loyalty.
  • Effective resolution of customer concerns and inquiries.
  • Implementation of customer-centric initiatives.
  • Accessibility, convenience, and responsiveness in customer service.
  • Proactive efforts to enhance the overall customer experience.

Sustainable Banking Award

  • Demonstrated commitment to sustainable and ethical banking practices.
  • Initiatives to reduce the environmental impact of banking operations.
  • Ethical investment and lending practices.
  • Promotion of sustainable financial products and services.
  • Transparent reporting on environmental, social, and governance (ESG) practices

Investment Company of the Year

  • Performance Excellence: Judged based on the investment company's track record in delivering strong returns to investors and managing risks effectively.
  • Innovation and Strategy: Assessing the company's innovative investment strategies and their ability to adapt to changing market conditions.
  • Client Satisfaction: Evaluating client feedback and satisfaction levels, as well as the company's commitment to providing personalized investment solutions.
  • Sustainable Investments: Reviewing the company's commitment to environmental, social, and governance (ESG) principles and its impact on sustainable investments.
  • Industry Leadership: Recognizing thought leadership, market influence, and contributions to the investment sector.

Women in Finance Award

  • Leadership and Impact: Evaluating the nominee's leadership and the impact they've made on the finance industry, especially in promoting diversity and gender equality.
  • Innovative Initiatives: Recognizing their involvement in innovative programs or initiatives that empower women in finance.
  • Professional Achievements: Assessing their career accomplishments, including senior positions held and contributions to the financial sector.
  • Mentoring and Advocacy: Consideration of their efforts to mentor and advocate for women in finance and support their career growth.
  • Community Involvement: Recognizing their contributions to community and philanthropic efforts related to finance and gender diversity.

Digital Transformation in Banking Award

  • Digital Strategy: Assessing the effectiveness and clarity of the organization's digital transformation strategy.
  • Technological Innovation: Recognizing the innovative use of technology and tools in the transformation process.
  • Customer Experience: Evaluating the impact of digital transformation on improving the customer experience and engagement.
  • Scalability and Efficiency: Consideration of how the digital transformation has enhanced operational efficiency and scalability.
  • Results and ROI: Reviewing the measurable outcomes and return on investment achieved through digital transformation.

Banking CEO of the Year

  • Leadership and Vision: Assessing the CEO's vision for the bank and their ability to lead the organization toward its goals.
  • Financial Performance: Evaluating the bank's financial performance under the CEO's leadership.
  • Innovation and Adaptability: Recognizing innovative strategies and adaptability in a changing financial landscape.
  • Employee and Stakeholder Satisfaction: Assessing employee and stakeholder satisfaction and the CEO's role in fostering a positive work environment.
  • Community Engagement: Considering the CEO's contributions to the community and social responsibility efforts.

Best Investment Bank of the Year (by country)

  • Deal Volume and Value: Assessing the investment bank's performance in terms of the number and value of successful deals.
  • Advisory Services: Evaluating the quality of advisory services provided to clients, including mergers and acquisitions, capital raising, and financial strategy.
  • Market Reputation: Considering the bank's reputation and influence in the financial markets within the country.
  • Innovation and Technology: Recognizing the bank's adoption of innovative technologies and tools in investment banking.
  • Client Testimonials: Reviewing client testimonials and feedback regarding the bank's services.

Best Localized Bank of the Year (by country)

  • Local Community Engagement: Assessing the bank's involvement and contributions to the local community, including philanthropic efforts.
  • Local Business Support: Recognizing support for local businesses and entrepreneurship within the country.
  • Branch Network and Accessibility: Evaluating the availability and accessibility of the bank's branch network.
  • Customer Satisfaction: Considering customer feedback and satisfaction levels specific to the country.
  • Regulatory Compliance: Ensuring the bank adheres to local banking regulations and compliance standards.

Best Commercial Bank of the Year (by country)

  • Business Services: Evaluating the range and quality of services offered to commercial clients, including loans, treasury management, and merchant services.
  • Financial Performance: Assessing the bank's financial performance and profitability in serving commercial customers.
  • Client Relationships: Recognizing the strength of client relationships and client retention rates.
  • Innovation and Technology: Considering the bank's use of technology and digital solutions for commercial banking.
  • Sustainable Banking Practices: Reviewing the bank's commitment to sustainable and environmentally responsible banking.

Best Private Bank (by country)

  • Wealth Management Services: Evaluating the range and quality of wealth management services provided to private clients.
  • Investment Solutions: Assessing the bank's investment solutions and financial advisory services for private clients.
  • Client Privacy and Security: Recognizing strong measures in place to ensure client data privacy and security.
  • Customization: Considering the degree of customization in investment portfolios and services for private clients.
  • Performance and Returns: Reviewing the bank's track record in delivering returns to private banking clients.

Best Innovation in Retail Banking

  • Innovative Products and Services: Assessing the introduction of new and innovative retail banking products and services.
  • User-Friendly Technology: Evaluating the use of user-friendly technology and digital solutions for customers.
  • Customer Engagement: Recognizing efforts to engage and retain retail banking customers.
  • Financial Inclusion: Considering initiatives to promote financial inclusion and serve underbanked populations.
  • Customer Feedback and Satisfaction: Reviewing customer feedback and satisfaction levels specific to retail banking services.

Commitment to ESG Principles

  • Environmental Initiatives: Assessing the bank's environmental efforts, such as reducing carbon emissions, supporting renewable energy, and sustainable lending practices.
  • Social Responsibility: Recognizing the bank's contributions to the community, philanthropic efforts, and social initiatives.
  • Governance and Ethics: Evaluating the bank's governance structure and ethical standards in decision-making.
  • Transparency and Reporting: Reviewing the transparency of ESG practices and the quality of ESG reporting.
  • ESG Integration: Assessing the integration of ESG principles into the bank's business operations and investment decisions.

Best Islamic Bank of the Year

  • Sharia Compliance: Evaluating the bank's adherence to Sharia principles in its banking operations.
  • Islamic Financial Products: Assessing the range and quality of Islamic financial products and services offered to customers.
  • Customer Satisfaction: Recognizing customer feedback and satisfaction levels specific to Islamic banking services.
  • Innovation in Islamic Finance: Reviewing innovative solutions and practices in the Islamic finance sector.
  • Contribution to the Islamic Finance Industry: Considering the bank's contributions to the growth and development of Islamic finance within the country.

Best Wealth Management Company (by country)

  • Wealth Advisory Services: Evaluating the quality and breadth of wealth advisory services provided to clients.
  • Investment Strategies: Assessing the effectiveness of investment strategies and portfolio management.
  • Client Relationships: Recognizing the strength of client relationships and client retention rates.
  • Customization: Considering the degree of customization in investment portfolios and services for high-net-worth clients.
  • Investment Performance: Reviewing the company's track record in delivering returns to wealth management clients.

Best Retirement Planning Solution

  • Retirement Products: Assessing the range and quality of retirement planning products and solutions offered.
  • Financial Education: Evaluating efforts to educate clients on retirement planning and financial literacy.
  • Client Success Stories: Recognizing client success stories in achieving their retirement goals.
  • Innovative Retirement Tools: Reviewing the use of innovative tools and technology to enhance retirement planning.
  • Post-Retirement Support: Assessing the availability of post-retirement support and services.

Best Consumer Payment Award

  • Payment Options: Evaluating the variety of payment options offered to consumers, including digital wallets, credit cards, and more.
  • Transaction Speed: Assessing the speed and efficiency of payment processing for consumers.
  • Security and Fraud Prevention: Recognizing measures in place to ensure the security of consumer payments and prevent fraud.
  • Ease of Use: Reviewing the simplicity and convenience of the payment process for consumers.
  • Customer Feedback and Satisfaction: Assessing user feedback and satisfaction levels regarding the payment services provided.

Best Consumer Payments Platform

  • Comprehensive Payment Solutions: Evaluating the platform's range of payment solutions and services for consumers.
  • Cross-Platform Compatibility: Assessing the platform's compatibility with various devices and operating systems.
  • Seamless Integration: Recognizing the ease of integration with e-commerce websites and mobile apps.
  • Payment Tracking and History: Reviewing the availability of features for tracking payment history and receipts.
  • Innovative Payment Features: Assessing the platform's use of innovative features, such as split payments, recurring payments, and more.

Payments Innovation Award

  • Innovative Payment Solutions: Evaluating the development and introduction of groundbreaking payment solutions and technologies.
  • User Adoption: Assessing the level of user adoption and acceptance of the payment innovations.
  • Impact on the Industry: Recognizing the influence and impact of the payment innovations on the payments industry.
  • Security and Compliance: Reviewing the security measures and compliance standards associated with the innovations.
  • Customer and Merchant Benefits: Assessing the benefits that innovations bring to both consumers and merchants.

Best Point of Sale Payment Solution

  • Efficiency at Checkout: Evaluating the speed and efficiency of the point of sale (POS) system at checkout.
  • User-Friendly Interface: Assessing the user-friendliness of the POS system for cashiers and customers.
  • Inventory Management: Recognizing features that aid in inventory management and restocking.
  • Payment Processing: Reviewing the reliability and accuracy of payment processing at the POS.
  • Customer Feedback: Assessing feedback from customers and merchants regarding the POS solution.

Best Consumer Banking Mobile App

  • App Features: Evaluating the range of features provided in the mobile banking app, such as balance checks, fund transfers, and bill payments.
  • User Experience: Assessing the overall user experience and ease of navigation within the app.
  • Security Measures: Recognizing the security measures in place to protect user data and transactions.
  • Innovative Mobile Banking Tools: Reviewing innovative tools like mobile check deposit, cardless ATM access, and more.
  • Customer Satisfaction: Assessing user feedback and satisfaction levels with the mobile banking app.

Best Digital Banking Platform

  • Digital Banking Services: Evaluating the variety and quality of services available through the digital banking platform.
  • Online Account Management: Assessing the ease of online account management, including balance checks and transaction history.
  • Digital Accessibility: Recognizing the accessibility of the platform via web browsers, mobile apps, and other digital channels.
  • Digital Support and Assistance: Reviewing the availability of customer support and assistance through digital channels.
  • Innovative Banking Solutions: Assessing the use of innovative technology to enhance the digital banking experience.

Open Banking Innovation Award

  • API Integration: Evaluating the integration of open banking APIs and data sharing capabilities.
  • User Experience: Assessing the overall user experience for customers and third-party developers using open banking services.
  • Data Security: Recognizing strong measures in place to protect customer data when using open banking solutions.
  • Collaboration and Partnerships: Reviewing collaborations and partnerships with third-party fintech and financial service providers.
  • Innovative Use Cases: Assessing innovative applications and use cases for open banking technology.

Best Identity Verification Solution

  • Verification Accuracy: Evaluating the accuracy of identity verification solutions in confirming user identities.
  • Security Measures: Assessing the security measures in place to protect user identity data.
  • User Experience: Recognizing the ease and convenience of identity verification for customers.
  • Compliance Standards: Reviewing adherence to regulatory compliance and data protection standards.
  • Scalability: Assessing the solution's ability to scale for different applications and industries.

Best Identity as a Service (IaaS) Platform

  • Comprehensive Identity Services: Evaluating the range of identity-related services provided through the IaaS platform.
  • User Data Control: Assessing the level of control users have over their identity data when using the platform.
  • Integration Capabilities: Recognizing the ease of integration with various applications and services.
  • Security and Encryption: Reviewing the encryption and security measures in place to protect identity data.
  • Innovative Identity Solutions: Assessing innovative solutions and features within the IaaS platform.

Best Fraud Prevention Platform

  • Fraud Detection Accuracy: Evaluating the accuracy of the platform in detecting and preventing fraudulent activities.
  • Real-Time Monitoring: Assessing real-time monitoring capabilities to identify and respond to potential fraud.
  • User-Friendly Tools: Recognizing tools and features that help users identify and report fraud.
  • Compliance with Data Protection: Reviewing compliance with data protection and privacy regulations.
  • Customer Feedback: Assessing user feedback and satisfaction levels with the fraud prevention platform.

Best AML Solution

  • AML Compliance: Evaluating the platform's effectiveness in ensuring anti-money laundering (AML) compliance.
  • Transaction Monitoring: Assessing the monitoring of transactions to detect suspicious activities.
  • Regulatory Reporting: Recognizing the accuracy and efficiency of regulatory reporting features.
  • User Training and Support: Reviewing training and support for users to understand and implement AML measures.
  • Innovative AML Tools: Assessing the use of innovative tools and technologies for AML compliance.

Transaction Security Innovation Award

  • Transaction Security Solutions: Evaluating the innovation and effectiveness of transaction security measures.
  • User Data Protection: Assessing the protection of user data during transactions.
  • Anti-Fraud Technologies: Recognizing technologies and features used to prevent fraudulent transactions.
  • User Authentication: Reviewing innovative authentication methods to enhance transaction security.
  • User Experience: Assessing the impact of security innovations on the overall user experience.

Customer Services & Sales

Sales Team of the Year

  • Sales Performance: Evaluation of the team's overall sales performance, including revenue generated, quotas achieved, and growth compared to previous periods.
  • Customer Satisfaction: Assessment of customer feedback and satisfaction scores related to interactions with the sales team, including responsiveness, professionalism, and ability to address customer needs.
  • Innovation and Adaptability: Recognition of the team's ability to innovate in sales strategies, adapt to changing market conditions, and implement creative approaches to overcome challenges.
  • Collaboration and Teamwork: Evaluation of teamwork and collaboration within the sales team, including communication, knowledge sharing, and support among team members to achieve common goals.
  • Professional Development: Assessment of efforts to invest in the professional development and training of team members, including certifications, skill development programs, and coaching initiatives to enhance sales effectiveness.

Sales Achievement Award

  • Sales Performance: Recognition of outstanding individual sales performance based on revenue generated, quotas exceeded, and new business acquired.
  • Customer Relationships: Evaluation of the nominee's ability to build and maintain strong relationships with clients, understand their needs, and provide tailored solutions.
  • Innovation in Sales Approach: Recognition of innovative sales strategies or approaches implemented by the nominee to drive success and differentiate themselves in the market.
  • Persistence and Resilience: Acknowledgment of the nominee's perseverance, resilience, and ability to overcome obstacles or objections in the sales process.
  • Leadership and Influence: Assessment of the nominee's leadership qualities, including mentorship of junior team members, collaboration with cross-functional teams, and positive influence on the sales organization.

Sales Distinction Award

  • Exceptional Sales Results: Recognition of outstanding sales performance, such as exceeding sales targets, achieving significant revenue growth, or securing key accounts or contracts.
  • Customer Impact: Evaluation of the nominee's impact on customers, including testimonials, case studies, or feedback demonstrating exceptional service, satisfaction, and value delivered.
  • Market Leadership: Acknowledgment of the nominee's leadership in the market, such as market share gains, competitive differentiation, or thought leadership in the industry.
  • Innovative Sales Strategies: Recognition of innovative sales approaches, techniques, or initiatives implemented by the nominee to drive success and stay ahead of the competition.
  • Continuous Improvement: Assessment of the nominee's commitment to continuous improvement and excellence in sales, including feedback loops, performance analysis, and adaptation to market trends.

Contact Center of the Year

  • Customer Satisfaction: Evaluation of customer satisfaction scores, feedback, and surveys related to interactions with the contact center, including responsiveness, resolution time, and overall experience.
  • Operational Efficiency: Assessment of contact center efficiency and effectiveness, including metrics such as average handling time, first call resolution rate, and service level agreements adherence.
  • Employee Engagement: Recognition of efforts to foster employee engagement, satisfaction, and well-being within the contact center, including training, support, recognition programs, and career development opportunities.
  • Technological Innovation: Acknowledgment of the use of innovative technology and tools to enhance contact center operations, improve customer experience, and streamline processes.
  • Continuous Improvement: Assessment of initiatives aimed at continuous improvement and optimization of contact center performance, including process enhancements, quality assurance programs, and feedback mechanisms.

Customer Success Team

  • Customer Retention: Evaluation of the team's success in retaining customers, reducing churn, and fostering long-term relationships through proactive engagement and support.
  • Customer Satisfaction: Assessment of customer satisfaction scores, feedback, and surveys related to interactions with the customer success team, including responsiveness, problem resolution, and overall experience.
  • Value Delivery: Recognition of the team's ability to deliver value to customers through effective onboarding, training, and ongoing support, resulting in the realization of desired outcomes and goals.
  • Cross-functional Collaboration: Acknowledgment of collaboration and alignment with sales, marketing, product, and other teams to ensure a seamless customer experience and drive customer success.
  • Customer Advocacy: Assessment of efforts to cultivate customer advocacy, loyalty, and referrals through proactive communication, relationship-building, and recognition of customer achievements.

Sales Distinction Award

  • Customer Impact: Evaluation of the nominee's impact on customers, including testimonials, case studies, or feedback demonstrating exceptional service, satisfaction, and value delivered.
  • Market Leadership: Acknowledgment of the nominee's leadership in the market, such as market share gains, competitive differentiation, or thought leadership in the industry.
  • Innovative Sales Strategies: Recognition of innovative sales approaches, techniques, or initiatives implemented by the nominee to drive success and stay ahead of the competition.
  • Continuous Improvement: Assessment of the nominee's commitment to continuous improvement and excellence in sales, including feedback loops, performance analysis, and adaptation to market trends.

FinTech and Crypto

Best DeFi Marketplace

  • Range of Services: Evaluating the variety and quality of decentralized finance (DeFi) services offered.
  • Liquidity and Accessibility: Assessing the liquidity of assets and accessibility to DeFi services.
  • Security Measures: Recognizing security measures in place to protect DeFi users and assets.
  • Decentralization: Reviewing the level of decentralization and user control in the marketplace.
  • User Feedback and Satisfaction: Assessing user feedback and satisfaction levels with the DeFi marketplace.

DeFi Innovation Award

  • Innovative DeFi Solutions: Evaluating the development and introduction of groundbreaking DeFi solutions and technologies.
  • User Adoption: Assessing the level of user adoption and acceptance of DeFi innovations.
  • Impact on the DeFi Ecosystem: Recognizing the influence and impact of the innovations on the DeFi ecosystem.
  • Security and Risk Mitigation: Reviewing security measures and risk mitigation strategies associated with DeFi innovations.
  • User Benefits: Assessing the benefits that innovations bring to DeFi users and the broader crypto community.

Best Overall DeFi Company

  • Comprehensive DeFi Ecosystem: Evaluating the range and quality of DeFi services, platforms, and solutions offered.
  • User Adoption and Growth: Assessing user adoption and the company's role in the growth of the DeFi sector.
  • Security and Risk Management: Recognizing strong measures in place to protect DeFi users and assets.
  • Innovative DeFi Tools: Reviewing the use of innovative tools and technology to enhance the DeFi experience.
  • Community Contributions: Assessing the company's contributions to the DeFi community and ecosystem.

Best Cryptocurrency Exchange

  • Variety of Cryptocurrencies: Evaluating the range of cryptocurrencies available for trading on the exchange.
  • Trading Volume and Liquidity: Assessing the exchange's trading volume and liquidity for various assets.
  • Security and Asset Protection: Recognizing security measures in place to protect user assets and data.
  • User Experience: Reviewing the user experience, including ease of trading and account management.
  • Customer Feedback and Satisfaction: Assessing user feedback and satisfaction levels with the cryptocurrency exchange.

Best Cryptocurrency Wallet

  • Security and Asset Protection: Evaluating the security measures in place to protect users' cryptocurrency assets.
  • User-Friendly Interface: Assessing the wallet's user-friendliness and ease of use.
  • Multi-Currency Support: Recognizing support for multiple cryptocurrencies within the wallet.
  • Backup and Recovery Options: Reviewing options for backing up and recovering wallet access.
  • Mobile and Desktop Accessibility: Assessing the availability and accessibility of the wallet on various devices.

Best Digital Wallet

  • Security and Privacy: Evaluating the wallet's security features, encryption standards, and privacy measures to ensure the safe storage and protection of sensitive financial and personal information.
  • Transaction Convenience and Speed: Assessing the speed and ease of completing transactions, including mobile payments, peer-to-peer transfers, and bill payments, to provide a seamless user experience.
  • Compatibility and Acceptance: Recognizing the wallet's compatibility with a wide range of payment methods, point-of-sale systems, and merchant acceptance to ensure convenient and versatile usage.
  • User-Friendly Interface: Reviewing the user interface design, navigation, and accessibility to guarantee an intuitive and straightforward experience for users of all levels of technical expertise.
  • Additional Features and Integration: Assessing the availability of value-added features, such as budgeting tools, rewards programs, or loyalty card integration, that enhance the utility and functionality of the non-crypto digital wallet.

Best FinTech Company CEO

  • Vision and Leadership: Evaluating the CEO's vision for the FinTech company and their ability to lead the organization.
  • Financial Performance: Assessing the company's financial performance and growth under the CEO's leadership.
  • Innovation and Industry Impact: Recognizing the CEO's contributions to innovation and their impact on the FinTech industry.
  • Team Building and Company Culture: Reviewing the CEO's role in building an effective team and positive company culture.
  • Community and Industry Engagement: Assessing the CEO's contributions to the community and their engagement within the FinTech industry.

Best FinTech Startup

  • Innovative Solutions: Evaluating the startup's innovation and unique solutions in the FinTech sector.
  • Growth and Market Penetration: Assessing the startup's growth and market reach within the industry.
  • User Adoption and Feedback: Recognizing user adoption and feedback regarding the startup's offerings.
  • Funding and Investment: Reviewing funding, investment, and financial support the startup has received.
  • Impact on the Industry: Assessing the startup's impact and contributions to the FinTech industry.

Best Use of AI in FinTech

  • AI Applications: Evaluating the innovative applications of artificial intelligence (AI) in FinTech solutions.
  • Customer Experience Enhancement: Assessing how AI enhances the user experience in financial services.
  • Efficiency and Automation: Recognizing the role of AI in automating tasks and improving operational efficiency.
  • Data Analysis and Insights: Reviewing AI's contributions to data analysis and generating valuable insights.
  • Positive User Feedback and Satisfaction

Fintech Pioneer Award

  • Significant contributions to the fintech ecosystem in the Middle East.
  • Innovations in financial technology that have transformed the industry.
  • Pioneering digital solutions, payment platforms, or financial apps.
  • Impact on financial inclusion, efficiency, and accessibility.
  • Potential for long-term growth and sustainability.

Health, Safety and Environment

HSE Professional of the Year

  • Demonstrates strong leadership qualities and a clear vision for health, safety, and environmental (HSE) excellence within the organization.
  • Initiates and drives strategic initiatives that promote a safety culture and environmental sustainability.
  • Demonstrates a track record of successful incident prevention measures and proactive safety protocols.
  • Implements comprehensive training programs that educate employees on HSE policies, procedures, and best practices.
  • Ensures full compliance with local, regional, and international HSE regulations and standards.
  • Shows a commitment to continuous improvement by implementing feedback mechanisms and consistently refining HSE processes.

Safety and Compliance Award

  • Demonstrates a commitment to meeting and exceeding safety regulations, industry standards, and compliance requirements.
  • Encourages and recognizes employee contributions to safety initiatives and compliance efforts.
  • Utilizes key performance indicators (KPIs) and safety metrics to measure and evaluate the effectiveness of safety programs.
  • Develops and maintains robust emergency preparedness plans, ensuring the organization is well-equipped to respond to potential incidents.
  • Demonstrates effectiveness in executing emergency response protocols and conducting regular drills to ensure readiness.

Young Safety Professional

  • Commitment to Professional Development: Consider the young safety professional's commitment to ongoing learning and professional development in the safety field.
  • Communication Skills: Assess the ability to communicate effectively with colleagues, management, and other stakeholders regarding safety matters.
  • Initiative and Innovation: Evaluate the young safety professional's initiative in introducing innovative safety practices or improvements.
  • Leadership Potential: Evaluate the potential for future leadership in safety roles based on demonstrated skills and behaviors.
  • Problem Solving: Recognize the capacity to identify and solve safety-related problems and challenges within the organization.

Best Overall Safety Program and Culture

  • Leadership Commitment: Evaluate the commitment of leadership to safety, including the establishment of a safety culture from the top down.
  • Employee Involvement: Assess the level of employee engagement in safety initiatives and the promotion of a collective safety mindset.
  • Continuous Improvement: Recognize efforts to continuously improve safety programs based on data, feedback, and incident analyses.
  • Training and Communication: Evaluate the effectiveness of safety training programs and communication strategies within the organization.
  • Metrics and Results: Assess the organization's safety metrics and results, including incident reduction, near-miss reporting, and overall safety performance.

Healthcare

Hospital of the Year

  • Demonstrated excellence in healthcare services and patient care.
  • High patient satisfaction and successful medical outcomes.
  • Innovative medical practices, treatments, or technologies.
  • Positive impact on the health and well-being of patients and communities

Healthcare Professional of the Year

  • Outstanding medical practitioners, healthcare professionals, or researchers.
  • Notable contributions to patient care, medical research, or healthcare leadership.
  • Positive impact on the health and well-being of individuals and communities.
  • Commitment to ethical medical practices and patient-centered care

HealthTech Breakthrough Award

  • Innovations in healthcare technology, medical devices, or healthcare software.
  • Demonstrated contributions to improving healthcare delivery and patient outcomes.
  • Positive impact on the efficiency and effectiveness of healthcare in the Middle East.
  • Potential for continued advancement and adoption of health technology.

Patient Care Excellence Award

  • Demonstrated excellence in patient care, including bedside manner and communication.
  • Positive patient feedback, testimonials, or reviews.
  • Outstanding contributions to improving the patient experience in healthcare settings.
  • Commitment to personalized, compassionate, and respectful care.

Insurance

Insurance Innovator of the Year

  • Innovative Insurance Products or Practices: The individual or organization should be acknowledged for introducing innovative insurance products, services, or practices that have transformed the Middle East insurance sector.
  • Impact: Demonstrated impact on improving access to insurance, efficiency, or insurance inclusion in the region.
  • Sustainability and Scalability: The innovation should have the potential for long-term sustainability and scalability.

Customer-Centric Insurance Company

  • Excellence in Customer Service: The insurance company should excel in customer service, making insurance accessible, understandable, and responsive to the needs of policyholders.
  • Positive Customer Feedback: High levels of customer satisfaction, testimonials, and positive feedback should be considered.
  • Positive Impact on Policyholders: The company's services should positively impact policyholders' experiences and interactions with insurance.

Digital Transformation in Insurance Award

  • Digital Innovation: The award should celebrate digital innovations and technological advancements that have transformed the insurance industry, making it more efficient and user-friendly.
  • Technological Impact: Demonstrated contributions to improving the efficiency and effectiveness of insurance practices in the Middle East.
  • Potential for Continued Technological Advancement: The innovation should have potential for continued development and adoption in the industry.

Motor Insurance Provider of the Year

  • Outstanding Motor Insurance Products: The insurance company should offer exceptional Motor insurance products that have positively impacted the lifestyle of policyholders.
  • Positive Policyholder Outcomes: High customer satisfaction and successful Motor insurance outcomes should be considered.
  • Commitment to Ethical and Transparent Motor Insurance Practices

Health Insurance Provider of the Year

  • Outstanding Health Insurance Products: The insurance company should offer exceptional Health insurance products that have positively impacted the lives of policyholders.
  • Positive Policyholder Outcomes: High customer satisfaction and successful Health insurance outcomes should be considered.
  • Commitment to Ethical and Transparent Health Insurance Practices

Insurance Broker of the Year

  • Excellence in Insurance Brokerage: The insurance broker should demonstrate excellence in facilitating insurance transactions, providing valuable advice to clients, and facilitating transparent, effective insurance solutions.
  • Positive Influence on Clients: The broker's impact on clients' insurance experiences and decision-making should be considered.
  • Commitment to Professional Development and Best Practices: The broker should show a commitment to professional development and adherence to the highest industry standards.

Interior Design

Interior Design Firm of the Year

  • Demonstrated creativity and innovation in interior design projects.
  • Consistent delivery of high-quality and aesthetically pleasing designs.
  • Positive testimonials and feedback from clients.
  • Effective communication and collaboration throughout the design process.
  • A diverse portfolio showcasing proficiency in various design styles and project types.
  • Adaptability to meet the unique needs and preferences of different clients.
  • Awards and accolades received within the interior design industry.
  • Participation in industry events and contributions to design publications.

Fit-Out Firm of the Year

  • Successful implementation of interior designs into physical spaces.
  • Attention to detail and precision in fit-out construction.
  • Efficient project delivery within specified timelines and budget constraints.
  • Effective coordination with various stakeholders in the fit-out process.
  • Incorporation of sustainable and eco-friendly practices in fit-out projects.
  • Consideration for energy efficiency and green building standards.
  • Positive feedback and satisfaction from clients who have undergone fit-out projects.
  • Responsiveness to client needs and concerns during the fit-out process.

Decor Retailer of the Year

  • Diverse and curated selection of decor products.
  • Unique and exclusive offerings that set the retailer apart.
  • Positive and engaging in-store and online shopping experiences.
  • Excellent customer service and support.
  • Attractive and appealing presentation of decor products.
  • Effective use of displays to showcase the range and inspire customers.
  • Keeping up with and setting trends in the decor industry.
  • Introduction of innovative and unique decor products.

Boutique Design Firm of the Year

  • Recognition for a unique and signature design style.
  • Consistent embodiment of a specific design ethos.
  • Tailoring designs to meet the specific preferences and needs of individual clients.
  • Personalized and attentive service throughout the design process.
  • Excellence in designing small-scale projects with attention to detail.
  • Managing boutique projects efficiently and effectively.
  • Recognition and impact within the design industry despite the boutique scale.
  • Contributions to design publications and participation in relevant events.

Specialized Manufacturer of the Year

  • Demonstrated excellence in the craftsmanship of specialized products.
  • Attention to detail and quality in manufacturing processes.
  • Use of innovative materials and manufacturing techniques.
  • Contribution to advancements in specialized manufacturing.
  • Collaborations with designers and firms in creating specialized products.
  • Recognition and endorsements from industry professionals.
  • Commitment to environmentally friendly manufacturing practices.
  • Use of sustainable materials and processes in specialized production.

Interior Fit-Out Project of the Year

  • Successful integration of interior design concepts into the physical space.
  • Alignment with the client's vision and objectives.
  • Demonstrated technical proficiency in executing complex fit-out requirements.
  • Effective problem-solving during the fit-out process.
  • Recognition for handling large-scale fit-out projects.
  • Positive impact on the functionality and aesthetics of the space.
  • Positive testimonials and feedback from clients who experienced the fit-out.
  • Meeting or exceeding client expectations in project delivery.

Design Project of the Year - Commercial

  • Demonstrated innovation and creativity in commercial design.
  • Use of cutting-edge design concepts for commercial spaces.
  • Design solutions that enhance the functionality and efficiency of commercial spaces.
  • Consideration for the unique needs and workflows of commercial clients.
  • Positive collaboration and communication with commercial clients.
  • Responsiveness to client feedback and requirements.
  • Positive impact on the client's business objectives through design.
  • Measurable outcomes in terms of improved business performance.

Legal Practice

Law Firm of the Year:

  • Demonstrated Excellence in Legal Services
  • Client Satisfaction and Testimonials
  • Innovative Legal Strategies and Approaches
  • Successful Case Outcomes
  • Contributions to Legal Education and Advocacy

Outstanding Legal Professional:

  • Legal Expertise and Specialization
  • Professional Integrity and Ethics
  • Client Relationships and Testimonials
  • Pro Bono and Community Service
  • Leadership and Mentorship in the Legal Community

Excellence in Corporate Law:

  • Successful Corporate Legal Strategies
  • Contributions to Corporate Governance
  • Expertise in Mergers and Acquisitions
  • Contract Negotiation and Drafting Skills
  • Legal Compliance and Risk Management

Environmental Law Achievement:

  • Successful Cases in Environmental Protection
  • Commitment to Sustainable Practices
  • Advocacy for Environmental Conservation
  • Expertise in Regulatory Compliance
  • Innovative Solutions to Environmental Legal Challenges

Rising Star in Legal Innovation:

  • Creative Approaches to Legal Problem-Solving
  • Technology Integration for Legal Solutions
  • Early Career Achievements in Legal Innovation
  • Entrepreneurial Initiatives in the Legal Sector
  • Positive Impact on Legal Practice Evolution

Diversity and Inclusion in Legal Practice:

  • Diversity Initiatives within the Law Firm
  • Inclusive Hiring and Retention Practices
  • Support for Underrepresented Groups in the Legal Field
  • Educational and Mentorship Programs Promoting Diversity
  • Contributions to a Diverse Legal Profession

Legal Research and Writing Excellence:

  • Published Legal Research Contributions
  • Excellence in Legal Writing and Communication
  • Use of Innovative Research Methods
  • Impactful Legal Opinions and Analysis
  • Contributions to Legal Scholarship

In-House Legal Team of the Year:

  • Successful Legal Management within the Organization
  • Contributions to Corporate Strategy
  • Effective Risk Management
  • Collaboration with External Legal Counsel
  • Innovations in Legal Processes and Compliance

Manufacturing

Manufacturing Excellence Award

  • Outstanding manufacturing companies with a significant presence in the Middle East.
  • Demonstrated excellence in production quality, innovation, and efficiency.
  • Positive impact on the manufacturing industry, job creation, and economic development in the region.
  • Commitment to sustainable and ethical manufacturing practices.

Innovation in Manufacturing

  • Innovations that have transformed manufacturing processes, products, or technologies.
  • Demonstrated contributions to efficiency, sustainability, or cost-effectiveness in manufacturing.
  • Positive influence on the advancement of manufacturing capabilities in the Middle East.
  • Commitment to continued innovation and adaptation to industry trends.

Sustainable Manufacturing Award

  • Manufacturing companies committed to environmentally responsible practices.
  • Demonstrated contributions to reducing environmental impact, resource conservation, and waste reduction.
  • Positive influence on sustainable manufacturing practices and awareness in the Middle East.
  • Commitment to eco-friendly manufacturing and adherence to ethical standards.

Real Estate & Construction

Real Estate Developer of the Year

  • Demonstrated Vision: The developer should have demonstrated a clear and forward-thinking vision in the Middle East's property market, leading to innovative and impactful projects.
  • Innovation: The developer should be recognized for innovative strategies, design, and development practices that set them apart.
  • Impact: The developer's projects should have had a positive impact on the local community, urban development, and the real estate market.

Sustainable Real Estate Project of the Year

  • Sustainability Practices: The real estate project should exemplify sustainable and eco-friendly development practices, including energy efficiency, resource conservation, and eco-conscious design.
  • Environmental Impact: The project should have a demonstrable positive impact on reducing its environmental footprint.
  • Contribution to a Greener Future: The project should contribute to a more sustainable and environmentally responsible future.

Residential Property of the Year

  • Exceptional Living Experiences: The residential property, whether a housing complex or condominium, should provide top-notch living experiences, including quality design, amenities, and services.
  • Resident Satisfaction: High levels of resident satisfaction and positive reviews should be considered.
  • Impact on the Community: The property should have a positive impact on the community and contribute to enhancing the local living environment.

Commercial Property of the Year

  • Economic Contribution: Commercial properties, such as office buildings or shopping centers, should demonstrate excellence and have made a significant contribution to economic growth and urban development in the region.
  • Tenant and Business Attraction: The property's ability to attract tenants and businesses should be considered, along with its influence on local economic activities.
  • Innovation in Design and Functionality: The property should showcase innovation in design, functionality, and its potential to serve as a hub for businesses and consumers.

Real Estate Agent of the Year

  • Exceptional Service: The real estate agent should be recognized for providing exceptional service to buyers and sellers, including transparency, responsiveness, and professionalism.
  • Impact on the Real Estate Market: The agent's contributions to improving the real estate market should be considered, including their influence on industry standards and practices.

Retail & Lifestyle

Retail Brand of the Year

  • Successful retail brand with a strong market presence in the Middle East.
  • Demonstrated excellence in product quality, customer service, and innovation.
  • Positive influence on consumer trends, shopping experiences, and market dynamics.
  • Commitment to ethical business practices.

Fashion Icon Award

  • Influential figures in the fashion industry with a notable impact on fashion trends and culture.
  • Unique style, design, or contributions to the world of fashion.
  • Positive influence on the fashion scene in the Middle East.
  • Demonstrated creativity, innovation, and dedication to fashion.

Fashion Footwear Brand

  • Brand's creativity, originality, and innovation in footwear design.
  • Market Presence and Reach: Analysis of the brand's market penetration, distribution channels, and regional presence.
  • Customer Satisfaction and Loyalty: Consideration of customer feedback, satisfaction levels, and brand loyalty metrics.

Sportswear Brand of the Year

  • Brand's sportswear products in terms of performance, functionality, and technical features.
  • Partnerships with athletes, sports teams, and endorsements that enhance brand credibility.
  • Brand's use of innovative materials, technologies, and design elements in sportswear.
  • Marketing campaigns, sponsorships, and brand visibility initiatives within the sports industry.

High Street Fashion Brand of the Year

  • Brand's ability to set trends, adapt to changing fashion styles, and resonate with consumers.
  • Brand's accessibility to a wide consumer base and affordability of its fashion offerings.
  • Brand's social media presence, engagement with followers, and influence on fashion trends.
  • Brand's commitment to sustainable fashion practices, ethical sourcing, and environmental responsibility.

Beauty and Wellness Brand of the Year

  • Brand's product innovation, efficacy, and ability to meet consumer needs in the beauty and wellness industry.
  • Brand's commitment to diversity, inclusivity, and representation in its product offerings and marketing.
  • Customer feedback, satisfaction levels, and brand loyalty in the beauty and wellness market.

Best Customer Loyalty App

  • Loyalty App's user interface (UI) design, navigation, and overall user experience (UX) to ensure ease of use and engagement, including Consideration of intuitive features, clear layout, and seamless functionality that enhance user satisfaction and loyalty.
  • Review of the redemption process, reward tiers, and flexibility in earning and using loyalty points or benefits.
  • Evaluation of the app's engagement features, including push notifications, gamification elements, exclusive content, and community-building tools that encourage ongoing interaction and retention.
  • App's security measures and compliance with data protection regulations to safeguard user information, transaction data, and privacy.

Luxury Lifestyle Brand of the Year

  • Luxury brand offering exceptional products or services.
  • Exemplary quality, craftsmanship, and innovation in luxury offerings.
  • Positive impact on the luxury lifestyle market in the Middle East.
  • Commitment to ethical and sustainable luxury practices.

E-commerce Excellence Award

  • E-commerce platforms or retailers offering outstanding online shopping experiences.
  • Demonstrated ease of use, customer service, and product quality.
  • Positive influence on e-commerce trends, customer satisfaction, and online retail in the Middle East.
  • Commitment to data security, customer privacy, and ethical online business practices.

Schools

Principal of the Year

  • Educational Leadership: Evaluating the principal's leadership in creating a positive learning environment and fostering academic excellence.
  • School Culture and Community Involvement: Assessing the principal's role in promoting a supportive school culture and community engagement.
  • Student and Teacher Relationships: Recognizing the principal's interactions with students and teachers, including mentorship, guidance, and support.
  • Innovation and Educational Initiatives: Reviewing the introduction of innovative educational initiatives, curriculum improvements, and extracurricular programs.
  • Measurable Impact on Student Success: Assessing the principal's impact on student success, including academic achievement and personal development.

Teacher of the Year

  • Teaching Excellence: Evaluating the teacher's effectiveness in delivering educational content, engaging students, and promoting learning.
  • Student Interaction and Support: Assessing the teacher's ability to build positive relationships with students, offer support, and encourage active participation.
  • Innovative Teaching Methods: Recognizing the use of innovative teaching methods, technology, and creative approaches to education.
  • Curriculum Enhancement: Reviewing contributions to curriculum development, improvement, and the introduction of new educational materials.
  • Student Outcomes and Success: Assessing the teacher's impact on student achievement, progress, and overall success.

Junior School of the Year

  • Academic Excellence: Evaluating the school's academic achievements, including student performance, test scores, and educational outcomes.
  • Extracurricular Programs: Assessing the availability and quality of extracurricular activities, clubs, and enrichment programs for junior students.
  • Student Welfare and Well-Being: Recognizing efforts to ensure the well-being and social development of junior students within the school.
  • Parent and Community Involvement: Reviewing the school's engagement with parents and the local community to support junior students.
  • Innovative Teaching and Learning: Assessing the use of innovative teaching and learning approaches to enhance the education of junior students.

Senior School of the Year

  • Academic Achievements: Evaluating the school's academic accomplishments, including student achievements, examination results, and college placements.
  • Advanced Curriculum Offerings: Assessing the availability and quality of advanced curriculum offerings.
  • College and Career Readiness: Recognizing the school's preparation of senior students for college, careers, and post-graduation success.
  • Student Leadership and Engagement: Reviewing initiatives to foster student leadership, community engagement, and personal growth among senior students.
  • Innovative Education and Teaching Methods: Assessing the school's use of innovative education approaches and technology to enhance senior students' learning experiences.

Early Years School of the Year

  • Early Childhood Development: Evaluating the school's approach to early childhood development, including pre-school and kindergarten programs.
  • Curriculum and Educational Philosophy: Assessing the school's curriculum, educational philosophy, and its alignment with the needs of early years students.
  • Safety and Well-Being: Recognizing efforts to ensure the safety, health, and overall well-being of early years students.
  • Parent Involvement and Communication: Reviewing the school's communication with parents and involvement in early years students' education.
  • Innovative Teaching and Play-Based Learning: Assessing the use of innovative teaching methods and play-based learning approaches to support early years students' development and creativity.

Academic Excellence Award

  • Percentage of students achieving high grades or honors.
  • Evidence of innovative teaching methods or programs leading to academic success.

School Coordinator of the Year

  • Demonstrated leadership and management skills in coordinating school activities.
  • Ability to foster positive relationships among staff, students, and parents.
  • Innovation in organizing events or initiatives that benefit the school community.

Best Extra-Curricular Activities Award

  • Diversity and variety of extra-curricular activities offered.
  • Participation rates of students in extra-curricular activities.
  • Success and recognition achieved by students in extra-curricular competitions or events.
  • Evidence of creativity and innovation in planning and executing extra-curricular programs.

Performance Award in Sports

  • Success in interscholastic competitions and tournaments.
  • Number of students participating in sports programs.
  • Presence of qualified coaches and adequate

Performance Award in Music

  • facilities/resources for sports.
  • Success and recognition in music competitions or festivals.
  • Participation rates of students in music programs or ensembles.

Student Excellence Award

  • Recognizing outstanding students who have excelled academically, demonstrated leadership, or made significant contributions to their school community.
  • Criteria may include academic achievements, extracurricular involvement, and community service.

Startups

Startups

Startup of the Year

  • Demonstrated innovation, growth, and promise in the startup sector.
  • Successful market entry and market share growth.
  • A unique value proposition, product, or service.
  • Positive impact on the industry and potential for continued success.
  • Sustainable business practices and ethics

Best Startup Coworking Space Award

  • Availability of well-designed, comfortable, and collaborative workspaces.
  • Quality of amenities, including meeting rooms, high-speed internet, and recreational areas.
  • Accessibility and convenience of the location.
  • Vibrancy of the coworking community and the opportunities for networking and collaboration.
  • Evidence of regular events, workshops, and networking sessions for members.

Founder of the Year

  • Demonstrated vision and leadership in guiding the startup.
  • Evidence of an entrepreneurial spirit and innovative thinking.
  • The startup's overall success and impact in its industry or market.
  • Evidence of the startup's growth, profitability, or market disruption.
  • Notable achievements, milestones, or recognition.

Best Newcomer of the Year

  • Evidence of successful market entry within the past 12-24 months.
  • Market differentiation and unique selling propositions.
  • Degree of innovation in the newcomer's product, service, or approach.
  • The startup's ability to adapt to market changes and evolving customer needs.
  • Evidence of strong customer engagement and feedback.

Sustainability & CSR

Best CSR Initiative

  • Impact and Sustainability: Impact of the CSR initiative in terms of addressing social or environmental challenges and contributing to sustainable development goals.
  • Stakeholder Engagement and Collaboration: Engagement with stakeholders, including employees, local communities, NGOs, government agencies, and other partners.
  • Innovation and Creativity: Innovation and creativity demonstrated in the design and implementation of the CSR initiative. Evaluate the uniqueness of approaches, use of technology, and adoption of best practices to address social or environmental challenges in new and impactful ways.
  • Communication and Transparency: Effective communication and reporting mechanisms used to communicate the CSR initiative's goals, activities, and outcomes to internal and external stakeholders.

Award for Socially Conscious Initiatives

  • Alignment with ESG Principles & Corporate Values: Extent to which the investment initiative demonstrates a strong alignment with Environmental, Social, and Governance (ESG) principles and Corporate values. Factors such as the incorporation of ESG criteria into decision-making or choosing the activity, the promotion of social goals, and the support for local community.
  • Impactful Social Strategies: Evaluate the effectiveness of the strategies in generating positive social and environmental impact.
  • Stakeholder Engagement and Advocacy: Evaluate the engagement and advocacy efforts of the initiative in promoting socially responsible practices within the business comunity, industry and broader society.
  • Social Change: The nominee should demonstrate a commitment to promoting positive social change and advancing the public good through their social development initiatives, thereby contributing to building more resilient, equitable, and inclusive communities.

Socially Responsible Investment Award

  • Financial Performance: Acceptable financial performance of the investment portfolio in terms of risk-adjusted returns, long-term profitability, and alignment with sustainability goals. Factors such as ESG (Environmental, Social, and Governance) integration, impact investing, and shareholder engagement strategies that contribute to financial resilience and value creation, to be considered.
  • ESG Integration and Impact: Ensure reasonable integration of Environmental, social, and governance (ESG) factors into the investment decision-making process and portfolio management strategies.
  • Transparency and Accountability: Quality and comprehensiveness of reporting, adherence to industry standards and best practices, and responsiveness to investor inquiries and concerns.
  • Engagement and Advocacy: Investment firm's engagement and advocacy efforts to promote responsible business practices and sustainability.

Best Sustainable Packaging Innovation

  • Material Selection: Evaluate the use of environmentally friendly materials, emphasizing renewable resources, biodegradability, and reduced environmental impact.
  • Life Cycle Analysis: Assess the sustainability of the entire packaging life cycle, including manufacturing, transportation, usage, and disposal/recycling.
  • Innovative Design: Consider the creativity and uniqueness of the packaging design, focusing on efficiency, reduced waste, and adaptability to different products.
  • Reduced Carbon Footprint: Evaluate initiatives that contribute to lower carbon emissions throughout the packaging's life cycle, from production to disposal.
  • Impact on Consumer Behavior: Examine how the packaging encourages consumers to adopt more sustainable practices, such as recycling or reducing overall waste.

Best Recyclable Packaging

    • Recyclability: Assess the ease and effectiveness of the packaging in being recycled, considering the compatibility with existing recycling infrastructure.
    • Material Composition: Evaluate the use of recyclable materials and the percentage of recycled content in the packaging.
    • End-of-Life Solutions: Consider the available options for the disposal or repurposing of the packaging at the end of its life cycle.
    • Consumer Education: Evaluate efforts to educate consumers about the recyclability of the packaging and how to properly dispose of it.
    • Innovation in Recycling Processes: Recognize advancements in recycling technologies and processes associated with the nominated packaging.

Sustainability Product of the Year

  • Environmental Impact: Assess the overall environmental impact of the product, considering factors such as resource use, emissions, and waste generation.
  • Innovation: Evaluate how the product introduces innovative solutions to address sustainability challenges in its industry.
  • Social Impact: Consider the product's contribution to social sustainability, including benefits to local communities and fair labor practices.
  • Longevity and Durability: Assess the product's lifespan and durability, emphasizing reduced obsolescence and a longer usage period.
  • Market Adoption: Consider the extent to which the product has been adopted in the market and its potential to drive widespread sustainability practices.

Sustainable Supply Chain Innovation

  • Transparency: Evaluate the level of transparency in the supply chain, including the traceability of materials and processes.
  • Collaboration: Assess partnerships and collaborations that enhance sustainability efforts throughout the supply chain.
  • Risk Management: Evaluate strategies for identifying and mitigating environmental and social risks within the supply chain.
  • Resilience: Consider how the supply chain is designed to withstand environmental and economic disruptions while maintaining sustainability goals.
  • Continuous Improvement: Assess the commitment to ongoing improvement in supply chain sustainability practices and adaptation to emerging challenges.

Best Sustainable Supply Chain Strategy

  • Strategic Alignment: Evaluate how well the sustainable supply chain strategy aligns with the overall business strategy and corporate sustainability goals.
  • Metrics and Measurement: Assess the effectiveness of metrics and key performance indicators (KPIs) in measuring the success of the sustainable supply chain strategy.
  • Stakeholder Engagement: Consider efforts to engage and collaborate with various stakeholders, including suppliers, customers, and communities.
  • Responsible Sourcing: Evaluate the sourcing practices, emphasizing the use of ethically produced materials and support for fair labor practices.
  • Circular Economy Integration: Recognize strategies that incorporate circular economy principles, such as recycling, reuse, and reduced waste, into the supply chain.

Sustainable Innovation Awards in Logistics/Supply Chain

  • Efficiency Gains: Assess innovations that lead to improved efficiency in logistics and supply chain operations while reducing environmental impact.
  • Technology Integration: Evaluate the use of cutting-edge technologies, such as IoT, blockchain, and AI, to enhance sustainability in logistics.
  • Last-Mile Solutions: Consider innovations that address the environmental impact of the last mile of delivery, including alternative transportation methods.
  • Optimization of Resources: Assess strategies that optimize the use of resources, including fuel, energy, and storage space, in the logistics and supply chain.
  • Collaboration and Partnerships: Recognize collaborations and partnerships that contribute to sustainable innovations across the logistics and supply chain industry.

Best Sustainable Initiatives

  • Impact on Environment: Evaluate the positive environmental impact of the initiative, considering factors such as carbon footprint reduction and conservation of resources.
  • Community Engagement: Assess the initiative's engagement with local communities and its contribution to social sustainability.
  • Educational Outreach: Consider efforts to educate stakeholders, including employees and the public, about sustainable practices and their importance.
  • Measurable Results: Evaluate the initiative's success based on measurable outcomes and achievements in sustainability goals.
  • Innovation and Creativity: Recognize unique and creative approaches to sustainability challenges that set the initiative apart from others.

Sustainability Advisory

  • Expertise: Evaluate the advisory's expertise in providing sustainable solutions and guidance to clients.
  • Client Success Stories: Consider the impact of the advisory's recommendations on clients' sustainability performance and achievements.
  • Innovation in Advisory Services: Recognize innovative approaches and tools used by the advisory to address sustainability challenges.
  • Global Reach: Assess the advisory's ability to provide sustainable solutions on a global scale and adapt to diverse regional challenges.
  • Thought Leadership: Recognize the advisory's thought leadership in the field of sustainability, including contributions to industry knowledge and best practices.

Sustainable Building Award

  • Energy Efficiency: Evaluate the building's energy efficiency, including design, construction materials, and operational practices.
  • Green Building Standards: Assess adherence to recognized green building standards and certifications.
  • Water Conservation: Consider strategies implemented to reduce water consumption and promote efficient water use within the building.
  • Indoor Environmental Quality: Evaluate efforts to enhance indoor air quality, lighting, and overall occupant well-being.
  • Innovation in Sustainable Construction: Recognize innovative construction methods and materials that contribute to sustainability in building projects.
  • Emerging Sustainable Architect/Designer
  • Innovative Design: Evaluate the architect/designer's ability to create aesthetically pleasing and functional designs with a focus on sustainability.
  • Integration of Sustainable Materials: Assess the use of sustainable and eco-friendly materials in the architect/designer's projects.
  • Client Collaboration: Consider the architect/designer's ability to collaborate with clients to incorporate sustainable features into their vision.
  • Future Impact: Assess the potential future impact of the architect/designer's work on sustainable design practices.
  • Awareness of Local Context: Recognize an understanding of and adaptation to the local environment and context in the architect/designer's projects.

Smart Building

  • Integration of Technology: Evaluate how well the building incorporates smart technologies for energy management, security, and overall efficiency.
  • Data Analytics: Assess the use of data analytics to optimize building performance and resource utilization.
  • User Experience: Consider the impact of smart technologies on the overall experience of building occupants.
  • Scalability: Evaluate the scalability of the smart building features for different building sizes and types.
  • Cybersecurity Measures: Recognize efforts to implement robust cybersecurity measures to protect data and privacy within the smart building ecosystem.

Best ESG Campaign/Case Study

  • Clear Objectives: Evaluate the clarity and specificity of objectives in the ESG campaign or case study.
  • Measurable Impact: Assess the quantifiable impact of the campaign or case study on environmental, social, and governance factors.
  • Stakeholder Engagement: Consider how well the campaign or case study engages various stakeholders, including employees, customers, and communities.
  • Innovative Communication: Recognize creative and innovative communication strategies used to convey ESG messages to target audiences.
  • Integration of Feedback: Evaluate how the campaign or case study incorporates feedback from stakeholders and adjusts strategies accordingly.

Best ESG Programme/Practices

  • Comprehensive Approach: Evaluate the breadth and depth of the ESG program, considering its coverage of environmental, social, and governance aspects.
  • Integration into Business Operations: Assess how well ESG practices are integrated into day-to-day business operations and decision-making.
  • Continuous Improvement: Recognize efforts to continuously improve and evolve ESG practices in response to changing circumstances and challenges.
  • Transparency: Evaluate the transparency of reporting on ESG performance, including the disclosure of relevant metrics and data.
  • Employee Involvement: Consider initiatives that involve and engage employees in the implementation and improvement of ESG practices.

ESG Consultancy of the Year

  • Client Success Stories: Assess the impact of the consultancy's ESG recommendations on clients' overall sustainability performance and achievements.
  • Expertise and Knowledge Base: Evaluate the consultancy's depth of expertise and knowledge in the field of ESG.
  • Innovative Solutions: Recognize innovative approaches and tools used by the consultancy to address ESG challenges.
  • Global Reach: Assess the consultancy's ability to provide ESG solutions on a global scale and adapt to diverse regional challenges.
  • Thought Leadership: Recognize the consultancy's thought leadership in the field of ESG, including contributions to industry knowledge and best practices.

Best Practices for EHS and Sustainability

  • Integration of EHS into Sustainability: Evaluate how well environmental, health, and safety practices are integrated into overall sustainability initiatives.
  • Regulatory Compliance: Assess the company's compliance with relevant environmental, health, and safety regulations.
  • Employee Training: Consider the effectiveness of employee training programs related to EHS and sustainability.
  • Emergency Preparedness: Evaluate the company's preparedness and response capabilities in the event of environmental or safety emergencies.
  • Reporting and Documentation: Recognize transparent reporting and documentation of EHS and sustainability practices and performance.

Sustainable Business of the Year

  • Demonstrated commitment to sustainability as a core business principle.
  • Integration of sustainability into the company's mission, vision, and values.
  • Evidence of significant reductions in environmental impacts such as carbon emissions, water usage, and waste production.
  • Demonstrated efforts to benefit local communities, promote diversity and inclusion, and ensure fair labor practices.
  • Regular publication of sustainability reports and disclosure of key environmental and social metrics and Adoption of industry-standard reporting frameworks (e.g., GRI, SASB).

Environmental Stewardship Award

  • Proven conservation efforts, including habitat protection, biodiversity preservation, and ecosystem restoration.
  • Measures taken to reduce environmental impact, such as reducing pollution, waste, and resource consumption.
  • Adoption of eco-friendly practices in daily operations and supply chain management.
  • Efforts to educate and raise awareness among employees, stakeholders, and the community about environmental stewardship.
  • Alignment with and promotion of sustainable development goals.

Sustainable Service of the Year

  • Celebrating innovative products or services that have a minimal environmental impact, promote sustainability, and contribute to a greener future.

Green Energy Champion Award

  • Demonstrated adoption of renewable energy sources, such as solar, wind, or hydro power.
  • Implementation of energy-efficient technologies and practices to reduce energy consumption.
  • Advocacy for green and renewable energy solutions at local, regional, or national levels.
  • Tangible actions to reduce the company's carbon footprint.
  • Leadership in the industry in terms of green energy adoption and sustainability practices.

Tech

Tech Innovator of the Year

  • Significant contributions to technological advancements in the Middle East.
  • Demonstrated innovative solutions, products, or services.
  • Impact on industry transformation or improved quality of life.
  • Pioneering research or development in emerging technologies.
  • Potential for continued technological innovation

Tech Entrepreneur of the Year

  • An entrepreneur who has made a significant impact on the technology or startup sector.
  • Demonstrated leadership, vision, and dedication to innovation.
  • Successful management and growth of a tech-based business.
  • Contribution to the entrepreneurial ecosystem in the region

Artificial Intelligence Excellence Award

  • Contributions to the advancement of artificial intelligence (AI) technologies in the region.
  • Innovative AI applications, algorithms, or platforms.
  • Impact on automation, data analysis, or problem-solving in various sectors.
  • Demonstrated potential for AI to create positive social or economic change 

Cybersecurity Champion Award

  • Excellence in cybersecurity practices and contributions to data security.
  • Effective strategies to protect data and information.
  • Demonstrated innovation in addressing cybersecurity threats.
  • Influence on cybersecurity awareness and best practices in the Middle East region
  • Commitment to securing data and systems in a digital age

  • Customer Satisfaction: Judging based on high levels of customer satisfaction, as measured through surveys and feedback.
  • Response Time: Evaluating the speed and efficiency of responding to customer inquiries and resolving issues.
  • Personalization and Customization: Recognizing efforts to provide personalized services and customized solutions to customers.
  • Innovative Customer Service Solutions: Assessing the use of innovative technologies and approaches to enhance customer service.
  • Accessibility and Availability: Considering the availability of customer service channels and accessibility for customers, including extended support.

Tourism & Hospitality

Hotel of the Year

  • Excellence in guest services, amenities, and accommodations.
  • Outstanding guest reviews and feedback.
  • Innovative services or facilities that set the hotel apart.
  • Positive impact on tourism and local communities. 

Tourism Campaign of the Year

  • Successfully executed tourism promotion campaigns that have positively impacted the tourism industry.
  • Creativity and effectiveness in marketing and advertising.
  • Demonstrated ability to attract tourists to the Middle East region.
  • Positive economic and social outcomes resulting from the campaign

Restaurant of the Year - Independent

  • Must be an independent Restaurant and not within a Hotel premises
  • Culinary excellence and memorable dining experiences.
  • Consistently positive customer reviews and feedback.
  • Unique and innovative cuisine, ambiance, or concepts.
  • Positive influence on the culinary scene in the region

Restaurant of the Year - In a Hotel

  • Must be a Restaurant located within a Hotel premises
  • Culinary excellence and memorable dining experiences.
  • Consistently positive customer reviews and feedback.
  • Unique and innovative cuisine, ambiance, or concepts.
  • Positive influence on the culinary scene in the region

Best Cake Shop of the Year

  • Taste and Quality of Cakes: Evaluating the overall taste, quality, and freshness of the cakes, including their flavor, texture, and presentation.
  • Variety of Offerings: Assessing the range and diversity of cake flavors, designs, and special offerings to cater to a wide customer base.
  • Customer Experience and Service: Recognizing excellent customer service, including friendly staff, efficient order processing, and a welcoming atmosphere.
  • Innovation and Creativity: Reviewing innovative cake designs, unique flavors, and creative approaches to cake decoration and presentation.
  • Consistency and Reliability: Assessing the shop's consistency in delivering high-quality cakes and its reliability in meeting customer expectations.

Pastry Chef of the Year

  • Culinary Skill and Technique: Evaluating the chef's mastery of pastry-making techniques, including baking, decorating, and working with various pastry types.
  • Creativity and Presentation: Assessing the chef's ability to create visually appealing and innovative pastries, desserts, and baked goods.
  • Taste and Flavor Proficiency: Recognizing the chef's talent in crafting pastries with exceptional taste, balance, and flavor combinations.
  • Menu Development: Reviewing the development of pastry menus, including the variety of offerings, seasonal selections, and special creations.
  • Customer Satisfaction and Reputation: Assessing customer feedback, reviews, and the chef's reputation within the culinary community.

Chef of the Year

  • Culinary Expertise: Evaluating the chef's culinary skills, including cooking techniques, flavor profiles, and ability to create exceptional dishes.
  • Innovation and Menu Development: Assessing the chef's ability to introduce innovative dishes, seasonal menus, and unique culinary experiences.
  • Consistency and Quality: Recognizing the chef's consistency in delivering high-quality, well-executed dishes and overall dining experiences.
  • Customer Service and Interaction: Reviewing the chef's interaction with customers, including personalized experiences, chef's tables, and guest satisfaction.
  • Contribution to the Culinary Industry: Assessing the chef's contributions to the culinary industry, such as mentorship, culinary education, and community involvement.

Quick Service Restaurant of the Year

  • Menu Variety and Quality: Evaluating the variety and quality of menu items, including taste, portion size, and nutritional options.
  • Efficiency and Speed of Service: Assessing the restaurant's speed of service, order accuracy, and overall efficiency in delivering quick meals.
  • Customer Satisfaction and Feedback: Recognizing customer feedback, reviews, and overall satisfaction with the quick service restaurant.
  • Cleanliness and Atmosphere: Reviewing the restaurant's cleanliness, hygiene standards, and the overall dining atmosphere.
  • Innovation and Adaptability: Assessing the restaurant's ability to innovate and adapt to changing consumer preferences and food trends.

Coffee Shop of the Year

  • Quality of Coffee and Beverages: Evaluating the overall quality and taste of coffee, espresso, and other beverages offered.
  • Ambiance and Atmosphere: Assessing the coffee shop's ambiance, decor, and overall atmosphere for a relaxing and enjoyable coffee experience.
  • Variety of Offerings: Recognizing the range of coffee options, specialty drinks, and complementary items like pastries or snacks.
  • Customer Service and Engagement: Reviewing the quality of customer service, friendly staff, and customer engagement.
  • Sustainability and Ethical Practices: Assessing the coffee shop's commitment to sustainability, ethical sourcing of coffee beans, and environmentally friendly practices.

Travel and Leisure Innovator Award

  • Innovative solutions or services that have enhanced the travel and leisure experience.
  • Demonstrated contributions to travel technology, tourism operations, or leisure activities.
  • Positive impact on the tourism and leisure industry in the Middle East.
  • Potential for long-term sustainability and growth

Training Centers

Training Excellence Award

  • Recognizing a training center that has consistently provided high-quality training programs, with a focus on relevant, up-to-date content and effective teaching methods.
  • Criteria may include participant satisfaction, training outcomes, and curriculum relevance.

Innovative Training Program Award

  • Honoring a training center that has developed innovative and highly effective training programs that go beyond traditional methods, fostering critical thinking and skill development.
  • Criteria may include the impact of training on participants' skills and career advancement.

Professional Development Advocate Award

  • Celebrating a training center that is committed to professional development and continuous learning, offering opportunities for individuals to enhance their knowledge and skills.
  • Criteria may include the range of professional development programs offered and their impact on career growth.

Technology-Enhanced Learning Award

  • Recognizing a training center that has successfully integrated technology into its training programs, leading to more engaging and efficient learning experiences.
  • Criteria may include the use of technology, e-learning platforms, and the effectiveness of technology-enhanced training.

Safety and Compliance Training Award

  • Highlighting a training center that excels in providing safety and compliance training, ensuring that individuals and organizations meet industry standards and regulations.
  • Criteria may include the impact of training on safety compliance, certification success rates, and safety records.

Excellence in Skill Development

  • Support Positive and Societal Impact of Skill Development: Efforts towards broader societal impact beyond individual skill acquisition and employment outcomes. It considers the nominee's contribution to fostering social inclusion, economic empowerment, and sustainable development within communities, thereby contributing to building more resilient, equitable, and inclusive societies.
  • Significant Contribution to Skill Development: Substantive and meaningful contributions to advancing skill development efforts at the local, regional, or national level. It assesses the scale, scope, and impact of the nominee's initiatives, programs, or projects aimed at improving workforce skills, enhancing employability, and fostering economic growth.
  • Identification of Skill Gaps and Needs: Evaluate the effectiveness of efforts to identify skill gaps, workforce needs, and emerging trends in specific sectors or regions through comprehensive labor market analysis and needs assessments.
  • Partnerships & Collaboration: Play a proactive role in fostering collaborations and partnerships among various stakeholders within the skill development ecosystem. This includes engaging with government agencies, educational institutions, industry partners, non-profit organizations, and community groups to develop collaborative initiatives aimed at addressing skill gaps, enhancing training programs, and promoting workforce development. The nominee should demonstrate a track record of building effective partnerships that result in tangible outcomes and sustainable impacts on skill development.
  • Communication: Effective communication and knowledge translation efforts, including dissemination strategies, public engagement activities, and efforts to bridge the gap between research findings and real-world applications or policy impact.

Innovation and Research Award for Skill Development

  • Research-Inspired Practice: Leveraging research and analysis to inform and enhance skill development practices. This includes conducting needs assessments, market analyses, and impact evaluations to ensure that skill development policies and efforts are informed by rigorous evidence and aligned with evolving industry demands.
  • Data-based Decisions: Efforts to provide policy and decision makers with reliable data, evidence, and analysis to inform policy decisions related to skill development and workforce planning. It considers the nominee's role in collecting, analyzing, and disseminating labor market information, skills assessments, and other relevant data sources that policymakers can use to make informed decisions. The nominee should demonstrate a commitment to transparency, accuracy, and accessibility in data reporting, as well as a willingness to engage with policymakers to translate research findings into actionable recommendations.
  • Collaboration: Evidence of collaboration in research efforts, including partnerships between academia, industry, government, and other stakeholders to address complex challenges or pursue broader research agendas.
  • Significance and Impact: Impactful research outcomes on current skill gaps, anticipated future trends, technological advancement, societal challenges, or industry practices.
  • Insights and Recommendations: Evidence of Actionable insights and policy recommendations based on labor market analysis, including identification of trends, challenges, and opportunities for workforce development.

Universities

Academic Excellence Award

  • Student feedback and evaluations on teaching effectiveness.
  • Innovation in teaching methods and course design.
  • Contribution to student learning outcomes and academic success.
  • Engagement in professional development activities related to teaching.
  • Evidence of mentoring and support for student learning beyond the classroom.

Teaching Excellence Award

  • Publication record including quality, quantity, and impact of research outputs.
  • Grant funding success and research support secured.
  • Recognition from peers such as awards, citations, and invitations to speak.
  • Collaborative research efforts and interdisciplinary work.
  • Contributions to advancing knowledge and addressing real-world problems.

Student Leadership and Development Award

  • Leadership roles held within student organizations, clubs, or government.
  • Contributions to campus life and student well-being.
  • Advocacy for student interests and concerns.
  • Mentorship and support for fellow students.
  • Personal growth and development demonstrated through extracurricular activities.